Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reply warranty with all our Linux cloud packages packages, meaning that each individual support inquiry you submit is going to be answered to within an hour max. Our support team members have been trained to easily overcome any situation and to present you with well timed guidance on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is offered by a crew of experienced consultants who will be ready to reply to your query without delay. You could get in touch with the tech support team staff by starting a technical support ticket from your Web Hosting Control Panel or by sending us an e–mail. On working days, you may also contact us on the telephone or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a detailed practical knowledge base into the Control Panel allowing you to get convenient step–by–step recommendations anytime. Each section of the Control Panel has its own contextual support area displaying a group of how–to posts. We have also made educational videos to offer you with a more effective visual representation of just how to complete any presented process.